Privacy Policy
NVRS Line inc. (“Yalu Hosting”, “we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our hosting services, visit our website, or communicate with us.
By using any Yalu Hosting services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Information You Provide to Us
-
Name, company name
-
Email address, phone number
-
Billing address
-
Account login information
-
Payment details (via secure payment processors — we do not store credit card numbers)
-
Support tickets, emails, and communication logs
1.2 Automatically Collected Information
When you visit our website or use our hosting services, we may collect:
-
IP address
-
Browser type and version
-
Operating system
-
Device information
-
Pages visited
-
Time and date of access
-
Server logs and metadata
-
Bandwidth usage
1.3 Service & Infrastructure Data
For hosting, VPS, and cloud services, we may process:
-
Server activity logs
-
Abuse reports
-
Security alerts
-
Monitoring information (uptime, load, performance)
Important:
We never access your hosted content unless required for:
-
technical troubleshooting,
-
security investigation,
-
compliance with law or abuse requests.
2. How We Use Your Information
We use personal data to:
-
Provide hosting, VPS, domain, and related services
-
Process payments and billing
-
Respond to support requests
-
Improve service quality and performance
-
Ensure network security and prevent abuse
-
Comply with legal obligations (DMCA, law enforcement)
-
Send service-related notifications (billing, incidents, maintenance)
We do not sell or rent personal information to third parties.
3. Legal Basis for Processing (GDPR Compliance)
For customers from the EU/EEA, the legal bases include:
-
Contract performance (Art. 6(1)(b))
-
Legal compliance (Art. 6(1)(c))
-
Legitimate interests (Art. 6(1)(f))
-
Consent (Art. 6(1)(a)) where required
4. Cookies & Tracking Technologies
We use cookies to:
-
Ensure website functionality
-
Analyze traffic
-
Improve user experience
You can control or disable cookies through your browser settings.
5. Data Sharing & Third Parties
We may share limited data with trusted partners strictly for service operation:
-
Payment processors (PayPal, Stripe, etc.)
-
Domain registrars and ICANN-required partners
-
Data center providers and network operators
-
Fraud prevention and abuse monitoring tools
-
Legal or regulatory authorities when required
All third parties are obligated to protect your data.
6. Data Stored on Hosting Services
Your website files, emails, VPS data, databases, and backups remain your property.
We do not review, monitor, or analyze customer content unless:
-
required for technical support,
-
necessary to prevent abuse or security threats,
-
required by law enforcement with valid legal process.
7. Data Retention
We retain personal data only as long as necessary for:
-
operating your account
-
complying with legal obligations
-
resolving disputes
-
enforcing agreements
Account data is deleted when your service is terminated and legal retention periods end.
8. Security Measures
We implement industry-standard security measures:
-
Encryption (HTTPS, SSL/TLS)
-
Firewalls and DDoS protection
-
Access control and authentication
-
Regular audits and monitoring
-
Isolated server infrastructure
No system is 100% secure, but we work continuously to protect your data.
9. Your Rights
Depending on your jurisdiction (GDPR, CCPA), you have the right to:
-
Access your personal data
-
Correct inaccurate data
-
Request deletion (“right to be forgotten”)
-
Restrict or object to processing
-
Data portability
-
Not to be subject to automated decision-making
-
Withdraw consent at any time
Requests can be made at: privacy@yalu.pro
10. International Data Transfers
Your data may be processed in:
-
United States
-
European Union
-
Other countries where our providers operate
We use appropriate safeguards such as:
-
Standard Contractual Clauses (SCCs)
-
GDPR-compliant data agreements
-
Secure encrypted transfers
11. Children’s Privacy
Our services are not directed to children under 13 years old.
We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on our website with a new “Last Updated” date.
13. Contact Information
If you have questions or requests, contact us:
NVRS Line
New York, USA
Email: privacy@yalu.pro
Website: https://yalu.pro
